Carambar: CISO as a Service and global cybersecurity programme

Find out how Netsystem is supporting Carambar & Co in securing its Information System with an external CISO service (as a Service).

Context & objectives

Carambar, an emblematic company in the food industry, is facing rapid business growth and major digital transformation challenges. From the management of connected industrial tools (IoT, automation, etc.) to the protection of sensitive data (recipes, customer information, contracts), the cyber threat is increasingly prevalent.

Given this context, Carambar wants to professionalise and structure its cybersecurity approach to protect all its assets and strengthen the confidence of its stakeholders.

Business challenge
  • Provide Carambar with robust cyber governance, managed by an outsourced CISO (CISO as a Service).
  • Implement a managed awareness and continuous training system, including an e-learning platform.
  • Organise a cyber crisis exercise to test the resilience and responsiveness of our teams.
  • Define and implement an Information Security Management System (ISMS) that complies with international standards.
  • Adapt the cybersecurity strategy to the specific features and constraints of Carambar’s industrial sites.
Response & method
  • CISO as a Service – Service Centre: Outsourced Information Systems Security Manager (CISO) to manage the cyber strategy in an agile way and in line with Carambar’s business challenges.
  • Managed awareness and training service: Deployment of a turnkey cyber awareness programme, including :
    • Interactive e-learning modules tailored to Carambar’s businesses.
    • Simulated phishing campaigns
    • Regular workshops and webinars to embed a cyber culture within the company.
  • Cyber crisis exercise: Organisation of a full-scale exercise involving IT teams, management and key stakeholders (communication, legal, business, etc.), validation of alert and response procedures, testing of business continuity and recovery plans, post-exercise analysis to strengthen operational resilience.
  • Cyber governance and ISMS: Implementation of a governance approach in line with best practice (ISO 27001, NIST, etc.)
  • Specific approach to industrial sites: Mapping of industrial equipment and systems Assessment of specific risks (interconnections, obsolescence, remote access) Implementation of network segmentation measures, intrusion monitoring and patch management plans adapted to the industrial world.
  • Netsystem is PASSI-qualified, attesting to the high standards and expertise of our teams in their assignments.
Key success factors
  • Sector expertise and proximity
    • Knowledge of the agri-food sector and its industrial challenges. Ability to work with production and engineering teams to adapt safety measures to the field.
  • Training and involvement
    • A change management approach to ensure that all employees adhere to the new procedures.
    • Training content adapted to different profiles (management, operators, IT, etc.).
  • Organisational agility
    • Provision of a flexible CISO as a Service, capable of adjusting the cyber roadmap according to Carambar’s priorities.
    • Dedicated Service Centre, providing responsive management and support, in constant liaison with in-house teams.
  • Global vision of cyber security
    • End-to-end coverage: awareness, tools, processes, audit, crisis management, governance and management.
    • Alignment of the ISMS with international standards to ensure compliance and robust practices.
  • Measurable return on investment
    • Reduction of incidents and improvement of resilience: monitoring of key indicators. Enhanced brand image and increased confidence among partners, customers and investors.
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