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The Netsystem consultants were the guardians of the temple.
Hervé Demaison
Supergroup specialises in the distribution of food and convenience products to local networks and stores (more than 20,000 customers). To be sold by the Spanish group Logista in the 1st quarter of 2022, Supergroup, which until then had been entirely dependent on the support functions of its former parent company, was to become autonomous within 12 months, particularly in the area of information systems (IT carve-out project).
The objective of this acquisition project was to divide up the shared services in order to make the entity autonomous, albeit with severe IT constraints. Since all orders are placed via the internet (with 20,000 customers and over 7,000 products), it was vital to maintain the business (order-taking, delivery and invoicing processes) in parallel with the carve-out project.
From the Due Diligence phase and then during the preparation of Supergroup’s autonomy, Netsystem audited, studied and proposed the appropriate strategy for the project and the best IT solutions in this new context of an independent SME. Subsequently, in a programme management role and after sourcing the new partners, Netsystem focused on coordinating all the IT projects, guaranteeing deadlines, budgets and the smooth operation of the solutions.
Throughout the project, including the final migration phase, Supergroup was able to continue all its commercial and operational activities without any impact on customer service. The company is now autonomous, with a robust and agile organisation (new CIO), tools, solutions and IT services enabling it to implement its commercial strategy.
