Grand Narbonne: Data Security Enhancement

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Grand Narbonne is a major community of conurbations in the Occitanie region. Made up of 37 communes and 130,000 inhabitants, it aims to provide the best possible support for its economic and tourist development.

Context & objectives

Grand Narbonne’s IT department relies on Netsystem’s outside view, methodology and experience to speed up these data security and governance processes.
Netsystem supported the IT department of Grand Narbonne in two major projects:

Information system security policy.
Action plan for the information system security policy.

Business challenge

To strengthen and perpetuate Grand Narbonne’s IT system so that it is coherent and secure from a technical and legal point of view, while maintaining the current ease of use of the infrastructure.

Answers and method

Presentation of Grand Narbonne’s IT system security policy: requirements and main guidelines.
Identification of IT security threats to be prevented.
Implementation of measures to protect the IT system from the threats identified.
Development of IT charters, monitoring the development of security infrastructures, awareness-raising initiatives.
Securing the user lifecycle, etc.
Implementation of measures to protect the IT system from identified threats.
Improving the management of Grand Narbonne’s data, defining and identifying responsibilities for this data.
Introduction of new services (open data, better use of data internally with the creation of monitoring tools).

Key success factors

A close relationship with the IT management teams: regular operational and strategic monitoring points, collaborative discussion forums, etc.
Netsystem’s ability to respond to organisational, legal and technical issues thanks to active monitoring and its openness to cross-functional issues, particularly through the dposystem service centre (data management and protection).