Famille et Provence: Digital Transformation

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The solution jointly developed with Netsystem is based on three pillars: an awareness program concerning regulations, analysis of the maturity of each department with regard to the regulation, compliance projects and recommendation of an action plan.

Context & objectives

FAMILLE & PROVENCE manages a portfolio of 7,000 social housing dwellings in the PACA region. With over 50% of its personnel on-site, management activities are firmly rooted at the local level. Its operational objectives: to construct new dwellings, to service and maintain the portfolio, to promote accessibility and to offer achievable rent-to-buy solutions.

Business Challenge

Anticipating implementation of the GDPR, Famille & Provence decided to adopt an approach ensuring compliant processing of personal data, incorporating:

Creation of the main registers in compliance with the regulation;
Definition of an organisational structure capable of implementing regulatory requirements;
Implementation of an action plan in the technical, legal and organisational fields.

Solutions & methods

The solution jointly developed with Netsystem is based on three pillars:

An awareness/training programme concerning regulations for senior managers based on audit workshops and e-learning rolled out to all employees;
Analysis of the maturity of each department with regard to the regulation;
Compliance projects and recommendation of an action plan.

Key success factors